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26 November 2024

Residents are invited to support vulnerable people this Christmas by providing gifts and essential items to those staying in refuges and experiencing domestic abuse.
The Comfort and Joy initiative, organised by West Northamptonshire Council’s (WNC) Community Safety Team, seeks to provide gifts, treats, food, toiletries, and other essential items to those in need.
In addition, the campaign aims to raise awareness around domestic abuse, which tends to increase over the Christmas period. The Crime Survey for England and Wales estimated that 2.1 million people aged 16 years and over (1.4 million women and 751,000 men) experienced domestic abuse in the year ending March 2023. Each year, more than 75,000 people in the UK are at high and imminent risk of being murdered or seriously injured as a result of domestic abuse.
Donations of new, unwrapped items can be dropped at the Council’s offices at The Abbey Centre in Daventry, and the Guildhall in Northampton. The deadline to donate items is 12pm on Monday, 16 December.
All donations will go directly to local people living in refuges and other vulnerable families in West Northamptonshire this Christmas. These donations will be distributed between the Northamptonshire Domestic Abuse Service (NDAS), Home Start, and Eve.
Suggested donations include:
Comfort donations:
• Soap
• Body wash
• Shampoo and conditioner (for adults, children, and babies)
• Deodorant
• Sanitary products
• Nappies and wipes
• Toothbrush/paste for adults and children
Joy donations:
• Perfume/aftershave
• Hats and scarves
• Make-up
• Toys
• Books
• Arts and crafts
Food donations:
• Mince pies
• Tea and coffee
• Chocolates
• Cereal
• Dry pasta
• Baby food
Anyone experiencing domestic violence is urged to call the Northamptonshire Domestic Abuse Service 24-hour helpline at 0300 0120 154. Additional support can be accessed through Domestic Violence UK, a not-for-profit organisation raising awareness of domestic and emotional abuse.
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26 November 2024

A multi-agency response to the flooding in Northamptonshire continues at pace after a major incident was declared (November 25) in the county.
Following significant rainfall throughout the weekend as a result of Storm Bert and more rain expected today (November 27), the Local Resilience Forum, involving Northamptonshire Police, Northamptonshire Fire and Rescue Service, North Northamptonshire Council, West Northamptonshire Council and the Environment Agency, continue to work together to coordinate a response which keeps our communities safe.
A severe flood warning, meaning there is a risk to life, remains in place at Billing Aquadrome in Northampton and residents at Yarwell Mill are also being advised to evacuate the area for the time being following Environment Agency advice that water levels there have yet to peak.
West Northamptonshire Council is supporting Billing’s evacuation plans by providing a rest centre at Lings Forum Leisure Centre for those displaced and North Northamptonshire Council has plans in place to offer shelter to Yarwell Mill residents should it be required.
Northamptonshire Fire and Rescue Service assisted in the evacuation of 61 properties at Billing Aquadrome yesterday, and has handed over responsibility to park management. A Water Incident Manager remains on site at Yarwell Mill to ensure residents can be safely evacuated if needed. The Service has also carried out a number of water rescues across the county over the last 24 hours, including assisting people from flooded properties and stranded cars.
Road closures remain in place across the county with continued disruption to public transport including the cancellation of all trains from Northampton station.
Although the past two days has seen much drier weather, the multi-agency response continues to treat the flooding as a major incident with more rain expected overnight and into tomorrow.
The Environment Agency are reporting a significant amount of water in their systems, with river levels peaking over the next 24 hours downstream of Northampton. Any further rain will fall on saturated ground meaning rivers will react quickly.
“As the aftermath of Storm Bert continues to unfold, LRF partners are working together to continue to deliver a comprehensive response across Northamptonshire, ensuring the safety of our communities and putting resources where they are needed, when they are needed.Superintendent Steve Freeman, who is heading the response to the flooding through the Local Resilience Forum (LRF)“Although we have seen sunshine in Northamptonshire for the past couple of days, our response will not become complacent. We are still treating this situation as a major incident and I would encourage all of our residents to keep an eye on our communications over the next few days.
“For the people being asked to evacuate their homes, I do not underestimate the impact this has and I’d like to thank everyone there for their cooperation during what we know is a very worrying and upsetting time for them.
“I’d also like to take this opportunity to remind people to abide by the safety measures put in place. We have seen a lot of people trying to drive through road closures or wade through deep flood water. This not only puts your safety at risk but could also put the people rescuing you at risk, as well as resulting in some very costly repairs to your vehicle.
“Finally, I’d like to thank everyone for their patience while we continue to deal with this incident and anyone with any concerns is encouraged to contact the relevant LRF agency who will be happy to help.”
People are still being asked to follow safety advice including checking travel information before setting off, driving appropriately for the road conditions, and being prepared to meet standing water, with motorists warned against entering it or trying to drive through it.
The risk of flooding may remain high into the weekend as the peaks move through the system, therefore it is advised all communities remain alert, be prepared and sign up to receive free flood warnings by calling 0345 988 1188 or visiting www.gov.uk/flood.
Flood reports can be submitted at:
West Northants: https://www.westnorthants.gov.uk/its-emergency/report-flood
North Northants: https://www.northnorthants.gov.uk/flooding
You can report other highways issues to Street Doctor services:
West Northants area: https://www.westnorthants.gov.uk/roads-and-paths-maintenance/report-potholes-or-highway-problem
North Northants area: https://www.northnorthants.gov.uk/parking-roads-and-transport/report-potholes-or-highway-problem
Useful information:
Follow the Met Office for up-to-date weather reports and warnings where you live: https://www.metoffice.gov.uk/weather/forecast/gcr35qpbd#?date=2024-11-24
Sign up for flood warnings at www.environment-agency.gov.uk and you can find up-to-date warnings and information regarding the floods at https://check-for-flooding.service.gov.uk/
Find out what to do after you’ve experienced flooding here: Flood recovery | West Northamptonshire Council
What to do before or during a flood: What to do before or during a flood - GOV.UK
In an emergency, where life is at risk, please call 999.
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26 November 2024

Hello and welcome to the latest in a series of updates I am providing during my year in office as the Chairman of West Northamptonshire Council.
I filmed my monthly update in the village of Woodford Halse, after someone from the village suggested it would be lovely if we could cover a horse with poppies for Remembrance.
Watch my latest video update here:
Chairman's November 2024 updateThe local community, under starter's orders, set to knitting and crocheting poppies after jumping many hurdles. And, with everybody involved, Jim the war horse got over the winning post for Remembrance Sunday.
During my tenure as chairman, I've chosen to support two charities that are close to my heart - SSAFA and Stop Hate UK.
As such, I was delighted to host a civic celebration on 15 November. This was held at the multi-award winning 78 Derngate in Northampton, and offered me an opportunity to raise the profile of these wonderful organisations. It was also a great pleasure to make a special presentation to Dorothy Rees, who celebrated 27 years of service as a volunteer with Citizens Advice Bureau.
Throughout the evening, we were treated to a musical performance by Northampton Music and Performing Arts Trust, who also received a cheque for £1,000 from last year's Chairman, Cllr John Shephard.
More recently, on 21 November, I presented the West Northamptonshire Male Role Model Awards at the Northampton Museum and Art Gallery. First launched in 2019, the awards aim to highlight local role models who have a positive effect on the community, either through the work they do or the story of their own personal achievements.
The winner, Quinton Green, was nominated for his exceptional role as a youth mentor and his invaluable support to numerous victims of knife crime and serious violence. Quinton's dedication and impact are truly inspiring.
A Special Recognition award went to Jonathan Haslam, who has championed the Chatty Cafe scheme in Brackley, providing support and a welcoming place for those who need it most.
John's efforts have made a significant difference to many people in West Northants. Congratulations to them both and all of the 46 men who were nominated. Positive role models are crucial in shaping the perspectives of young men and boys. They show that strength is just not physical, but also emotional and intellectual.
Thank you for taking the time to read my latest update. Please remember you can find out more about the Chairman's role, my chosen charities for this year, and information about how to invite me to your function or event on the Chairman's page
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26 November 2024

A multi-agency response to the flooding in Northamptonshire continues at pace after a major incident was declared yesterday (November 25) in the county.
Following significant rainfall throughout the weekend as a result of Storm Bert and more rain expected tomorrow (November 27), the Local Resilience Forum, involving Northamptonshire Police, Northamptonshire Fire and Rescue Service, North Northamptonshire Council, West Northamptonshire Council and the Environment Agency, continue to work together to coordinate a response which keeps our communities safe.
A severe flood warning, meaning there is a risk to life, remains in place at Billing Aquadrome in Northampton and residents at Yarwell Mill are also being advised to evacuate the area for the time being following Environment Agency advice that water levels there have yet to peak.
West Northamptonshire Council is supporting Billing’s evacuation plans by providing a rest centre at Lings Forum Leisure Centre for those displaced and North Northamptonshire Council has plans in place to offer shelter to Yarwell Mill residents should it be required.
Council Leader Cllr Adam Brown:
Council Leader Adam Brown talks about the flooding responseNorthamptonshire Fire and Rescue Service assisted in the evacuation of 61 properties at Billing Aquadrome yesterday, and has handed over responsibility to park management. A Water Incident Manager remains on site at Yarwell Mill to ensure residents can be safely evacuated if needed. The Service has also carried out a number of water rescues across the county over the last 24 hours, including assisting people from flooded properties and stranded cars.
Road closures remain in place across the county with continued disruption to public transport including the cancellation of all trains from Northampton station.
Although the past two days has seen much drier weather, the multi-agency response continues to treat the flooding as a major incident with more rain expected overnight and into tomorrow.
The Environment Agency are reporting a significant amount of water in their systems, with river levels peaking over the next 24 hours downstream of Northampton. Any further rain will fall on saturated ground meaning rivers will react quickly.
“As the aftermath of Storm Bert continues to unfold, LRF partners are working together to continue to deliver a comprehensive response across Northamptonshire, ensuring the safety of our communities and putting resources where they are needed, when they are needed.Superintendent Steve Freeman, heading the response to the flooding through the Local Resilience Forum (LRF)“Although we have seen sunshine in Northamptonshire for the past couple of days, our response will not become complacent. We are still treating this situation as a major incident and I would encourage all of our residents to keep an eye on our communications over the next few days.
“For the people being asked to evacuate their homes, I do not underestimate the impact this has and I’d like to thank everyone there for their cooperation during what we know is a very worrying and upsetting time for them.
“I’d also like to take this opportunity to remind people to abide by the safety measures put in place. We have seen a lot of people trying to drive through road closures or wade through deep flood water. This not only puts your safety at risk but could also put the people rescuing you at risk, as well as resulting in some very costly repairs to your vehicle.
“Finally, I’d like to thank everyone for their patience while we continue to deal with this incident and anyone with any concerns is encouraged to contact the relevant LRF agency who will be happy to help.”
People are still being asked to follow safety advice including checking travel information before setting off, driving appropriately for the road conditions, and being prepared to meet standing water, with motorists warned against entering it or trying to drive through it.
The risk of flooding may remain high into the weekend as the peaks move through the system, therefore it is advised all communities remain alert, be prepared and sign up to receive free flood warnings by calling 0345 988 1188 or visiting www.gov.uk/flood.
Flood reports can be submitted at:
West Northants: https://www.westnorthants.gov.uk/its-emergency/report-flood
North Northants: https://www.northnorthants.gov.uk/flooding
You can report other highways issues to Street Doctor services:
West Northants area: https://www.westnorthants.gov.uk/roads-and-paths-maintenance/report-potholes-or-highway-problem
North Northants area: https://www.northnorthants.gov.uk/parking-roads-and-transport/report-potholes-or-highway-problem
Useful information:
Follow the Met Office for up-to-date weather reports and warnings where you live: https://www.metoffice.gov.uk/weather/forecast/gcr35qpbd#?date=2024-11-24
Sign up for flood warnings at www.environment-agency.gov.uk and you can find up-to-date warnings and information regarding the floods at https://check-for-flooding.service.gov.uk/
Find out what to do after you’ve experienced flooding here: Flood recovery | West Northamptonshire Council
What to do before or during a flood: What to do before or during a flood - GOV.UK
In an emergency, where life is at risk, please call 999.
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27 November 2024

West Northamptonshire Council (WNC) has accepted a judgement issued by the Regulator of Social Housing (RSH) which has found serious failings in the way its housing is managed by Northamptonshire Partnership Homes (NPH).
Immediate action is already under way to address the issues, with NPH prioritising safety concerns, including carrying out essential safety checks such as fire risk assessments for properties with a communal space. Tenants whose properties are affected by these issues will be contacted directly by NPH and checks of all 11,500 properties will be completed by the end of December.
The Council referred itself to the Regulator in September 2024 following a review process identifying that NPH may not be managing and maintaining some homes in line with updated quality and safety standards, which came into effect in April 2024. This includes a lack of safety inspections being carried out at some properties.
Following an investigation conducted by the Regulator, the Council has been issued with a C3 judgement which means serious failings have been identified and significant improvement is needed. Regulatory judgements are published to show how well a landlord is delivering the required outcomes of the Regulator’s standards and provide a consumer grading from C1 to C4.
“Everyone deserves safe, high-quality housing and we recognise that this is not being delivered to some of our tenants. This is simply not good enough and we are sorry that standards have fallen short of what the Council and tenants should expect. We accept this judgement and welcome the Regulator’s input and transparency, as this will help us drive forward the urgent improvements required together.Cllr Adam Brown, Leader of West Northamptonshire Council“Since identifying these failings and submitting a self-referral, we have taken immediate action, prioritising safety concerns and working closely with NPH to ensure robust processes are in place. We have also strengthened oversight by appointing additional directors and housing experts to the board to guide and support the recovery process.
“Our priority is to restore confidence among our tenants by delivering safe, secure, and high-quality homes, and we are fully committed to meeting the Regulator’s standards. We will continue to be open and transparent throughout this process as we work tirelessly to achieve these goals.”
The Council is working closely with NPH on a shared plan of action to address the issues, prioritising essential safety checks such as fire risk assessments for properties with communal spaces. All tenants have been notified of the situation and those whose properties are directly affected will be contacted by NPH before the end of the year to discuss the necessary steps and ensure the issues are resolved.
In addition, two additional senior directors have been placed into NPH to work closely with its management team and ensure completion of the priority action plan, as well as to put in place longer-term improvements agreed with the Regulator. The NPH board will also be joined by two housing experts who have experience in the management of Social Housing stock and recovery plans.
The Regulator has carefully reviewed all actions to date and assessed ongoing efforts and will collaborate with the Council to improve the services we provide to our tenants and leaseholders. If deemed necessary, they may also require further specific actions to address any other concerns.
This additional scrutiny offers valuable external insight, helping the Council and NPH prioritise the most urgent areas for improvement. We fully welcome this open and transparent evaluation of our services which plays a crucial role in driving meaningful change and ensuring we deliver the high standards our tenants and leaseholders deserve.
Frequently Asked Questions
What is the Regulator of Social Housing? What do they do?
The Regulator of Social Housing (RSH) oversees social housing landlords nationally to ensure that properties meet acceptable standards of quality and safety, which include essential checks such as regular electrical and gas inspections and carbon monoxide alarms.
The Regulator has the authority to investigate and hold landlords accountable. Find out more information about RSH.
What are the National Standards for Social Homes?
On 1 April 2024, RSH introduced new consumer standards for social housing landlords, designed to drive long-term improvements in the sector. These changes resulted in a higher level of standard now being in place and mean the Council has a greater responsibility for the standards of its housing stock and is required to have a higher level of assurance on compliance with the standards, even when those homes are managed by a separate organisation like NPH.
RSH also began a programme of landlord inspections. The changes are a result of the Social Housing Regulation Act 2023. The standards address specific requirements around the quality of homes, the decency of homes against national standards; Health and safety; repairs, maintenance and adaptions; and the reasonable steps that must be taken against each to ensure we provide well maintained, safe homes. Find out more about regulatory standards for landlords.
What is a Regulatory Judgement?
Regulatory judgements are RSH’s published view of how well a landlord is delivering the outcomes of their consumer standards. Regulatory judgements include a summary of the reasons for the conclusions RSH have reached. Read more about regulatory judgements and gradings.
What are the four grades of judgement?
There are four consumer grades:
C1: This judgement means that overall the landlord is delivering the outcomes of the consumer standards. The landlord has demonstrated that it identifies when issues occur and puts plans in place to remedy and minimise recurrence.
C2: This judgement means that there are some weaknesses in the landlord delivering the outcomes of the consumer standards and improvement is needed.
C3: This judgement means that there are serious failings in the landlord delivering the outcomes of the consumer standards and significant improvement is needed.
C4: This judgement means that there are very serious failings in the landlord delivering the outcomes of the consumer standards. The landlord must make fundamental changes so that improved outcomes are delivered.
What grade of judgement has the Council received?
The Council has received a C3 judgement. This means there are serious failings in us delivering the outcomes of the consumer standards and significant improvement is needed.
What will happen next?
The Regulator will expect us to develop a plan that will drive significant change and to share this with tenants. We will continue to have intensive engagement with RSH and will need to provide evidence that assures RSH that sufficient change and progress is being made.
What is the Council doing to put things right?
We are working closely with NPH on a shared plan of action and have taken immediate steps to address the issues, with NPH prioritising safety-related inspections such as fire risk assessments for properties with communal spaces, and repairs. The Council is also working with NPH to support them in rectifying their record-keeping issues, so that accurate and timely information can be provided about properties. To gain better control and visibility around how NPH is acting to deal with these issues, the Council has placed two additional directors into the organisation to work closely with its management team on completing the priority action plan, as well as to put in place longer-term improvements agreed with RSH to resolve the issues. We have also had agreement to put two very experienced housing professionals on the board of NPH. These actions will ensure ownership and focus on the key priorities.
Who is Northamptonshire Partnership Homes (NPH)?
Northamptonshire Partnership Homes (NPH) is the arms-length management organisation (ALMO) that manages West Northamptonshire Council's social housing stock of approximately 11,500 homes. NPH was first set up in 2015 by the former Northampton Borough Council for an initial period of 15 years and is responsible for repairs and maintenance, housing development, housing management, including dealing with anti-social behaviour, tenancy support and tenant involvement and Ecton Lane Park traveller site.
When did the Council refer itself to the regulator?
The Council referred itself to the Regulator in September 2024 after discovering that NPH may not be managing and maintaining our council-owned homes in a way that currently meets these national quality and safety standards across all its properties.
What did the Regulator investigate, and what does it involve?
The Regulator's investigation focused on five key areas managed by NPH on behalf of the Council: the condition of homes, record-keeping, health and safety, repairs, and maintenance. The Council and NPH worked closely with the Regulator, providing full access to records and being transparent about performance failings.
Does my home need an inspection or safety works?
It's important to understand that these issues do not affect all properties. While the majority of homes have had appropriate checks and work done to address any standards issues, it is clear now that in some properties that is not the case. As the responsible body, the Council is not willing to accept that and we will be taking actions to address the concerns identified and to assure ourselves that all properties meet or have a plan to meet the required standards.
The first and foremost priority is for NPH to address any safety concerns, including completing essential safety checks such as electrical testing and gas safety inspections. We are also working with them to support them in rectifying their record-keeping issues, so that accurate and timely information can be provided about your property in future.
If your home requires inspection or maintenance, you will be contacted by NPH. As they work through the outstanding surveys and repairs, plans will be put in place for individual properties or blocks. If any work requires temporary relocation, NPH will communicate directly with affected residents. If you do not hear from NPH then we currently have no specific concern about your property. We will however be checking all property maintenance and safety information as a matter of course.
If you believe your home is unsafe, please contact NPH on 0300 330 7003. If you have already registered an issue and been told works will be completed, then we will ensure this is done within a reasonable timescale and you don’t need to tell us again.
How long will the improvement works take?
The next 12 months will prioritise critical safety inspections, repairs, and improvements. While some larger, more complex programmes may take longer to complete, both the Council and NPH are committed to keeping residents informed about plans and progress. Our goal is to reduce any safety risks and improve the overall condition of our homes.
When will you share more information about the work being done in my home, and how will I be contacted?
We will provide regular updates on the progress of improvements and scheduled works. Communication will be made via email, text, and letters, and updates will also be available on the NPH website. We are also prioritising housing forums and tenant meetings to give residents opportunities to ask questions and provide feedback.
Will there be opportunities for residents to voice concerns and provide feedback?
Yes, we are committed to ensuring residents can share their concerns and feedback. An engagement plan is being developed to outline how residents can get involved. In the meantime, please continue to raise repairs with NPH through your tenant portal. If, however you have any immediate concerns about the safety of your property, please contact NPH by calling 0300 330 7003.
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