- Details
25 September 2025

From today, Thursday 25 September, West Northamptonshire Council’s Customer Services One Stop Shop has officially opened its doors at One Angel Square, Northampton, giving residents a modern and welcoming new place to access help and advice.
The move from the Guildhall marks an important step in bringing council services and local support partners together under one roof, making it quicker and easier for people to get what they need in a single visit.
The One Stop Shop is now based at the St John’s Street entrance of One Angel Square, just a short walk from Northampton’s bus station and town centre amenities.
Alongside WNC teams such as Housing Options, Wellbeing, and Adult Social Care, the new hub also hosts a range of trusted local partners, including Citizens Advice, Community Law Service, Jobcentre Plus, Migrant Help, NDAS, and Northampton Town FC Community Trust. Together, they provide support on issues ranging from housing and benefits to legal advice, health checks, domestic abuse support, and employability skills.
This change is part of the Council’s wider work to use public buildings more efficiently and improve the way services are delivered. The new One Stop Shop at One Angel Square will be offering a more accessible environment, with modern self-serve areas whilst offering joined-up support from council and community partners. The new space was designed to give customers a better experience, whether they're popping in to ask about council tax, looking for housing support, or speaking to someone about benefits, health, or general advice.
“I’m delighted to welcome residents to our new One Stop Shop at One Angel Square. This move is about making life easier for people, a single, accessible place where you can come in, talk to the right people, and leave with the support and advice you need.Councillor Andrew Last, Cabinet Member for HR, Corporate and Regulatory ServicesBy creating a modern, welcoming space and bringing services together, we’re not only improving the experience for residents but also making better use of council buildings so we can continue investing in frontline services.”
Residents can still access many council services online 24/7, and drop-in sessions continue to run across West Northamptonshire for those who prefer local support. Details of all these options are available on the Monthly drop-in sessions page.
Want the latest Council news delivered straight to your inbox?
- Details
25 September 2025

Residents across Northamptonshire are invited to a free Health Tech event at Weston Favell Library on Wednesday, 22 October from 10 am – 3pm as part of Good Things Foundation’s national Get Online Week.
The event organised by Northamptonshire Libraries and Digital Northants will give people the chance to try out the latest innovations designed to support health, wellbeing and independent living. From virtual reality sessions and smart glasses for people with visual impairments, through to carers’ support tools, balance-testing AI, esports and new adult care services, visitors will be able to see first-hand how technology is already helping people across our communities.
Highlights include Dr Mu Mu from the University of Northampton, who will show how virtual reality can be used to improve wellbeing and mental health, and dbfb Communications who, in partnership with Iris IoT and Genus Care, will showcase assisted living technology and a pioneering Human Balance Sport and Wellbeing project where AI can test balance and suggest corrective exercises.
Northamptonshire Carers Association will demonstrate BridgitCare, an AI-powered carers’ assessment and support planning tool, while Dr Lucy Zhu from the University of Northampton will explore how esports can help people build connections and improve mental health. Mavis Technologies will show how smart glasses are transforming accessibility for people with visual impairments, and Beam will introduce Magic Notes, an AI assessment tool that is already transforming how social workers record and share their work.
Alongside businesses and local innovators, West Northamptonshire Council’s Adult Social Care and Innovation teams will be showcasing new tools such as Rose, an AI digital assistant available via WhatsApp to provide quick advice and support.
The event is also a chance for residents to give feedback on these new ideas and help shape how they could be used more widely in the future. Library staff will also be on hand to help people make the most of the library’s own digital services, which are free to access for all members.
“This event is about opening doors to what’s possible for everyone in our community. Technology is advancing rapidly, but it should empower us all, regardless of age, background, or experience. Whether you’re a carer, someone interested in improving your health and wellbeing, or simply curious about the latest innovations, you’ll find something valuable here.Councillor Andrew Last, Cabinet Member for HR, Corporate, and Regulatory ServicesThis is your opportunity to try out new tools, ask questions, and see first-hand how digital solutions can make daily life easier and more connected. Your feedback is important in shaping how these services evolve to meet local needs. I encourage all residents to join us, discover what’s on offer, and help us build a healthier, more inclusive future together.”
Parking is free for three hours with options to extend your stay. The event is open to everyone, and no booking is required. To find out more visit Digital Northants website.
Want the latest Council news delivered straight to your inbox?
- Details
23 September 2025

A brand-new covered real ice rink is set to bring festive sparkle to Northampton this winter, as plans are announced for a 14m x 22m rink in the town centre.
The rink will be open from Thursday 4 December 2025 through to Sunday 4 January 2026 (closed Christmas Day, Boxing Day and New Year’s Day), offering residents and visitors the chance to enjoy an unforgettable winter experience whatever the weather.
The attraction will feature family-friendly and corporate ticket packages, possible themed DJ sessions, lessons and early-bird offers, with more details set to be confirmed soon. A licensed bar and supplementary festive activities will run alongside the rink to create a vibrant seasonal hub.
Festive events will include:
- Christmas Lights Switch On, taking place on Saturday 22 November in the Market Square delivered by Northampton Town Council
- Small Business Saturday on Saturday 6 December, the dedicated national day to support local businesses, with a town-wide Grinch takeover led by Northampton BID
- “Carols on the Square” on Friday 13 December, with a local choir and singers
- Additional activities, including a festive grotto and further entertainment, soon to be announced as plans develop.
The largescale ice rink is being delivered by West Northamptonshire Council in partnership with Northampton Town Council, Northampton BID and Discover Northamptonshire. Sponsorship opportunities are also open for local businesses keen to support and benefit from the event. Please email [email protected] for further information.
"This is such an exciting addition to Northampton’s festive calendar. The ice rink will not only provide fun for families and visitors of all ages but will also give a real boost to our local economy, attracting people into the town centre to enjoy shopping, dining, and entertainment. By working together with our partners, we’re creating a festive offer that really showcases the best of Northampton and supports our ambitions through Discover Northamptonshire to put the county on the map as a must-visit destination."Cllr James Petter, Deputy Leader of West Northamptonshire Council and Cabinet Member for Local Economy, Culture and Leisure
“Northampton Town Council is delighted to support the winter ice rink, which will give residents and visitors the chance to enjoy a wonderful festive experience in the heart of the town centre.Cllr Keith Holland-Delamere, Chair of the Community Services Committee“We begin the countdown to Christmas in Northampton on the 22nd November with the lights switch on and we’re excited to be working with West Northants Council and the Northampton Town BID to make this festive season the best yet.”
Santa’s Grotto in the Grosvenor Centre will launch on Saturday 22 November, then open at weekends throughout December. Delivered by Northampton BID, supported by Northampton Town Council.
The Northampton BID Golden Ticket giveaway, giving entrants the chance to win vouchers to spend in Northampton, will launch at the Fireworks event on November 1 and will run throughout November until 14 December.
A dedicated Christmas radio station will run throughout December. Delivered by NLive Radio and supported by Northampton BID.
“With the summer events season drawing to a conclusion, it’s now all systems go as we gear up for a cracker of a Christmas in our town centre. With Santa’s Grotto in the Grosvenor Centre, our ever-popular Golden Ticket giveaway and the addition of an impressive new ice rink in Market Square, we’d urge shoppers to get their skates on and put Northampton at the centre of their Christmas shopping experience this year.”Mark Mullen, operations manager at Northampton BID
Full ticketing details, special offers and event information will be announced in the coming weeks, including early bird offers. Stay updated by following WNC's Facebook account.
Want the latest Council news delivered straight to your inbox?
- Details
24 September 2025

West Northamptonshire Council are excited to announce that nominations are officially open for the 2025 Male Role Model Awards to celebrate local men and boys who have positively impacted our community.
These awards are set out to raise awareness around men’s wellbeing and to shine a spotlight on acts of kindness, those that inspire others and have a positive impact on the lives of people in their communities or workplace.
The Council are encouraging people to nominate an inspirational man or boy living in West Northamptonshire, who has made a meaningful difference either to them, our local community or in the workplace whether it be as a mentor, volunteer, leader or practical support.
Nominations opened this week and are set to close on Sunday 26 October 2025. The finalists will be celebrated at an awards ceremony on Wednesday 19 November, coinciding with International Men's Day 2025.
"As I humbly reflect on being recognised as WN Role Model of the Year 2024, I am filled with a sense of pride and gratitude. This honour acknowledges the efforts of so many inspirational men in our community and highlights the importance of community service and the impact we can have as individuals.Quinton, Winner of the 2024 Role Model of the Year Award for West Northants“Now it is time to shine the spotlight on an outstanding individual who has been making waves in our community through his tireless work and dedication. Winston Churchill once said... ‘we make a living by what we get, but we make a life by what we give’.
“I’m honoured to have been invited to be a part of the judging panel and we will be looking for a man who is selfless and wholeheartedly committed to empowering others - somebody that has demonstrated an altruistic quality and inspired the people who are familiar with his charitable and community based work. So I encourage the public to nominate like-minded individuals who have made a positive impact in West Northants. The unsung heroes and the compassionate souls. If you know someone that deserves this recognition, please don’t leave it to chance. Nominate them now!”
“Our Male Role Model awards offer an opportunity to recognise the men and boys who have made a positive impact across our communities—whether through kindness, encouragement or by inspiring others. It’s a chance to celebrate those who go the extra mile, whilst putting a spotlight on the importance of men’s health and wellbeing.Cllr Charlie Hastie, Cabinet Member for Housing and Communities“I encourage residents to nominate someone who has made a real difference. We’re excited to hear the uplifting stories from across West Northants and to shine a light on the individuals who help make our communities stronger.”
To submit a nomination please visit the form here.
Please note all individuals nominated must be living or working in West Northamptonshire
Want the latest Council news delivered straight to your inbox?
- Details
24 September 2025

A brand-new Carers Guide has officially launched, offering vital information, support, and resources for unpaid carers across Northamptonshire.
Developed in partnership with North Northamptonshire Council, West Northamptonshire Council, and the Integrated Care Board (ICB), and delivered by Northamptonshire Carers, the guide is a direct response to what carers said they needed most.
Funded by the Accelerating Reform Fund, the guide was a Year 1 priority for both councils and the second most requested resource by the public, following the successful rollout of One Stop Shops. It reflects a shared commitment to improving support for carers and was co-produced with carers themselves to ensure it truly meets their needs.
The guide is now live and available in multiple accessible formats, including:
It is available in seven languages with the ability to be translated into others, and includes plain text for screen readers, ensuring accessibility for all. People are encouraged to share the guide widely to ensure it reaches every carer who may benefit.
“This guide will provide an invaluable resource for carers in Northamptonshire. For the first time, we have a single, central resource that brings together the information and support carers need, clearly, accessibly, and in one place. It’s a direct result of listening to carers and acting on what they told us. We hope it makes a real difference in helping carers feel more informed, supported, and connected.”Cllr Laura Couse, Cabinet Member for Adult Services and Public Health at West Northamptonshire Council
“Whilst caring for a friend or loved one can be hugely rewarding, it can also bring with it a number of challenges. When you’re a carer, it can feel overwhelming and it’s easy to neglect your own health and wellbeing. This new guide provides all the information a carer needs to navigate these challenges and ensure they are fully supported every step of the way.”David Watts, Executive Director of Adults, Health Partnerships and Housing for North Northamptonshire Council
“We are really proud to be able to launch this Guide for Carers with our partners. Carers are a vital part of our communities with their support and care of loved ones, and we hope this guide helps them to access the support they need and deserve.”Mark Major, Chief Executive Officer of Northamptonshire Carers
Want the latest Council news delivered straight to your inbox?